- NO CASH OR CREDIT CARD REFUNDS
- WE GUARANTEE OUR CDs, DVDs & GAMES TO BE FREE OF DEFECTS FOR 30 DAYS FROM THE DATE OF PURCHASE
- Items are guaranteed for 30 days against DEFECTS ONLY
- Returns are accepted based upon the defective condition of the merchandise - not the content or previous ownership of the item.
- ORIGINAL RECEIPT AND STATE ID REQUIRED.
- ONLY DEFECTIVE items will be repaired or replaced with another copy of the SAME TITLE. Store Credit or an exchange for another item will ONLY be issued if a replacement copy of that item is not available.
- ALL CLEARANCE ITEMS ARE AS/IS AND ALL SALES FINAL - REPAIRS ONLY.
- Opened "NEW" items will only be replaced with a copy of the SAME TITLE. If a replacement copy of a "NEW" item is not available in the store at that time, a store credit will be issued for that item and a replacement copy will be ordered.
- Unopened "NEW" items may be exchanged for another item or returned for STORE CREDIT ONLY.
- Listening Stations are provided to ensure your satisfaction with music purchases.
- Special Orders of CDs, DVDs, and Videogames are available at all of our store locations.
- Pre-payment may be necessary for certain types of products.
- Special Orders usually arrive within seven business days. Items that are back-ordered will take longer.
- You must have a valid government issued ID to sell us merchandise.
- All customers selling merchandise to us are required to sign a Record Of Purchase form with the following information: Name, ID #, Number of Units Sold, Dollar Amount Paid and Signature.
- We reserve the right to issue a check as payment when the total dollar amount purchased exceeds the minimum cash requirements of our stores.
- Customers buying merchandise from us may be served while we process your buy. We appreciate your patience.
-We do not buy merchandise that is known to be or represented as stolen.