CD Exchange - Music, Movies DVD Exchange - Movies, Music, Games

Returns

- NO CASH OR CREDIT CARD REFUNDS

- WE GUARANTEE OUR CDs, DVDs & GAMES TO BE FREE OF DEFECTS FOR 30 DAYS FROM THE DATE OF PURCHASE

- Items are guaranteed for 30 days against DEFECTS ONLY

- Returns are accepted based upon the defective condition of the merchandise - not the content or previous ownership of the item.

- ORIGINAL RECEIPT AND STATE ID REQUIRED.

- ONLY DEFECTIVE items will be repaired or replaced with another copy of the SAME TITLE. Store Credit or an exchange for another item will ONLY be issued if a replacement copy of that item is not available.

- ALL CLEARANCE ITEMS ARE AS/IS AND ALL SALES FINAL - REPAIRS ONLY.

- Opened "NEW" items will only be replaced with a copy of the SAME TITLE. If a replacement copy of a "NEW" item is not available in the store at that time, a store credit will be issued for that item and a replacement copy will be ordered.

- Unopened "NEW" items may be exchanged for another item or returned for STORE CREDIT ONLY.

- Listening Stations are provided to ensure your satisfaction with music purchases.

Special Orders

- Special Orders of CDs, DVDs, and Videogames are available at all of our store locations.

- Pre-payment may be necessary for certain types of products.

- Special Orders usually arrive within seven business days. Items that are back-ordered will take longer.

Buying Policies

- You must have a valid government issued ID to sell us merchandise.

- All customers selling merchandise to us are required to sign a Record Of Purchase form with the following information: Name, ID #, Number of Units Sold, Dollar Amount Paid and Signature.

- We reserve the right to issue a check as payment when the total dollar amount purchased exceeds the minimum cash requirements of our stores.

- Customers buying merchandise from us may be served while we process your buy. We appreciate your patience.

-We do not buy merchandise that is known to be or represented as stolen.